Privacy policy

Privacy Policy

At STUDIO RYBKO, your privacy is treated with the same care and precision we bring to our craft. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website. It reflects our commitment to transparency, responsibility, and your trust.

Our store is hosted on Shopify, which provides the platform and infrastructure that powers your shopping experience. By using our site, you agree to the terms outlined below.

Information We Collect

We may collect the following categories of personal information, depending on how you interact with STUDIO RYBKO:

Contact details: name, email, phone number, billing and shipping addresses
Payment information: credit card details, transaction history, payment confirmations
Account information: login credentials, preferences, and saved settings
Order activity: products viewed, added to cart, purchased, returned or exchanged
Device and browser data: IP address, operating system, browser type, location data
Communication history: support inquiries or direct messages you send to us

How We Use Your Information

We use your personal information to:

Fulfill and manage orders, returns, and exchanges
Personalize your experience and product recommendations
Send order updates, notifications, and customer service responses
Detect and prevent fraud or misuse of our Services
Comply with legal and regulatory obligations
Improve the design, performance, and functionality of our website
Provide tailored marketing communications (where permitted)

Sharing Your Information

We may share your personal information in the following situations:

With Shopify, our e-commerce platform provider
With service providers who support operations such as shipping, payments, marketing, and data analysis
With trusted partners for advertising and promotions, only where permitted
If required by law, to comply with legal obligations or respond to lawful requests
In connection with a business transition such as a merger or reorganization

STUDIO RYBKO does not sell or rent your personal data. Any data sharing is done to deliver or improve your experience.

Your Rights

Depending on your location, you may have rights to:

Access the data we hold about you
Request corrections or deletions
Withdraw consent (where processing is based on consent)
Opt out of promotional emails or targeted ads
Request a copy of your data in portable format

To exercise any of these rights, email us at info@studiorybko.com. We may request additional information to verify your identity before processing your request.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and serve relevant ads. You can manage your cookie preferences in your browser settings or through opt-out links provided in marketing communications.

International Data Transfers

Your information may be processed or stored in countries outside your place of residence. If you are in the EEA or UK, we rely on standard contractual clauses or other legal mechanisms to ensure adequate protection.

Security & Retention

We take reasonable steps to secure your personal information. However, no method of transmission over the internet or storage system is completely secure. We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Shopify and Your Data

As our store is powered by Shopify, they also process certain personal data. For details about how Shopify handles your information—including rights available to you under GDPR or other applicable laws—please visit:
https://privacy.shopify.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any material changes will be reflected here, with an updated effective date.

Contact Us

If you have questions about this policy or how your data is handled, please contact:

STUDIO RYBKO
Old Cadbury’s Factory – 5425 Rue de Bordeaux, Suite 225
Montréal, QC, H2H 1A5, Canada
Email: info@studiorybko.com